TAPE 1, SIDE 1
DR. NEEDELL: I sent you a copy of this outline, which I put together very quickly.
MR. WEBB: I want to be as helpful to you as I can be. I mean, that's the reason I'm here.
NEEDELL: My feeling is that we have gone over many of these
things in our earlier interviews. One of the things that I would
like to is tie together some of the larger things that we talked
about in an earlier interview, with some of the more specific
things that are reviewed in these two books. 1
WEBB: Go right ahead.
NEEDELL: That is, to talk about the development during the
Apollo period, and afterwards, of this capability of industry,
government, and university to work together towards large,
especially technical programs, and to talk in those terms about
some of the specific management issues that are discussed.
WEBB: You ask it the way you want to ask it and I'll try to
answer.
NEEDELL: Please feel free to interrupt if at any point there is
something you would like to get on the record and talk about.
WEBB: All right.
NEEDELL: First of all, why don't we begin talking about the
legacy, what you discovered at National Aeronautics and Space
Administration when you came, in terms of those larger issues.
That is, did you find that the organization you inherited was
more specifically task-oriented than you wanted to implement when
you came in, or did you view your job as simply implementing the
specific projects that had been approved or would be approved?
WEBB: The legacy was good, Glennan and his associates had put in
place a well conceived foundation and begun the erection of element of the upper structure on sound theoretical and practical
policies. He built for his time and within the framework which
President Eisenhower and his administration set, with the goals
set by President Kennedy substantially enlarging the effort, we
had a different job, but he left us a well-constructed
foundation. We built our program on this well-conceived
foundation.
You must remember what I told you the first time we met,
namely that this is over 20 years ago, and I just don't remember
completely. And further, there are things that impressed me and
matured over the intervening years, that may not have been
exactly what seemed to be the most important salient points at
the time we made the decision. I want to be fair to everybody
involved. I don't want to indicate that there are not many
elements of intimate personal and substantive relationships that
would need to be covered to get at the flavor of an answer to a
simple question, such as "Why did Homer Newell have difficulty
getting along with George Mueller in planning?"
I don't want to have you consider that my answer is the
total of the responsibilities those men had. I think Newell was
expressing a difficulty with respect to a specific factor in a
complex relationship, the difficulty of getting George to
surrender certain prerogatives and power that Mueller felt were
necessary to do his job, and which he held onto, just like I did
for all of NASA, in connection with the problems in relationship
with the Defense Department and others. I, along with Dryden and
Seamans and senior decision makers in NASA held onto the things
we felt were really necessary to do our job, and were conscious
always not to lose that position. That was our policy and we
supported Mueller in his decisions, although we wished the two
men could have worked it out with less personal strain.
Mueller could not give up his need and assigned
responsibility for control of the final configuration of the
manned space mission and Newell felt that the word "science" in
his job description literally meant he would be the arbitrator
and final decision maker in rival positions taken by scientists
and engineers of flight assignments. My view is that the
relationship would have generated less strain if both had tried
harder to act within the lines indicated in the McKinney lectures
I gave in 1978 at Columbia University. 2
Now, I think the important thing about the Rosholt book and
the Levine book is that these historians were brought into the
agency as historians and were given full access to everything.
When Rosholt implied in his report that we had made a mistake or
had not really considered all the factors in the 1961 reorganization, because we had to do it over again in 1963, I did
not agree with him. Instead of trying to argue it out with him
and get him to change, I simply wrote the foreword to the book
and had his language published exactly the way he felt it should
be. But I stated my own point of view, which I think illustrates
one very important thing, namely that there were a lot of very
strong, able characters in NASA, some with more know how in
substantive areas than in administration, and Dryden, Seamans and
I had to keep working at getting them to see the NASA as a whole.
At the end of the Glennan administration and the beginning of
the time I was there, you still had a number of people both in
program management and in the Centers who felt that they were
qualified to serve as leaders for all of NASA, or wanted to
develop a center that represented everything NASA was doing.
Many were not really interested in just taking responsibility for
one part of it, and having NASA build the specialized facilities
the agency needed at the center. Wernher von Braun always sort
of thought of himself as representing those people that
understood and worked on and were very innovative and forward
looking with respect to the total of man's efforts to enter space
and interplanetary travel and all of that. He would have liked
to have a part of each NASA program at Huntsville. But he did
his part and worked hard to present to the public the really
important parts of space work. There were others who had a long
interest in the whole subject of space.
On the other hand we didn't know too much about the space
environment and had very important unmanned programs. NASA
learned a lot from sounding rockets and the V-2 Experiments and
so forth, but we still had to go out there and measure certain
parts of the environment and find out what would work and what
wouldn't work. Things like the outgassing problem with respect
to potting material, things like that.
So I think you have to bear in mind that a lot of the things
that the historians record seem to be Dr. Dryden, Dr. Seamans and
myself reaching out and saying, "You can't do it that way, you've
got to do it this way because you are a part of NASA, NASA is a
bigger program than the manned program, it's bigger than the
unmanned program, it's bigger than the work done in any one
center, as important as it is". This was particularly true when
you saw the emphasis shift from the ability to build a big rocket
and get out with heavy payloads, to the time when you paid more
attention to how you used those rockets, what the payload should
be, what should be measured. You called in the scientists and
engineers to look very carefully at what each flight would
produce in the way of scientific and engineering information, as
well as that related to the flying of men in space.
So I think the important thing about these books is that the
historians were given complete freedom to move around, look at what was done, as John Logsdon was, in writing The Decision to Go
to the Moon. 3 He was given complete access, and I invited him
in to a number of meetings where substantive discussions were
taking place as to what the program should be, so that he could
get the flavor of the men and the issues, just as we saw them in
NASA.
I would say that the detail with which these men reported
ought to be valuable to scholars in the future. As people get
older and some pass away, there are going to be fewer people who
were here in those days, and I think it did help allay the
feeling that NASA was just a rambunctious driving kind of a one
issue show, that the US has to get out in space and we are the
boys to do it. I think that these books presented NASA as a
group of men trying very hard to organize a new governmental
activity, that had the possibility of great accomplishments and
advances, great expansions of knowledge, great understanding,
better understanding of the solar system of which we were a part,
and of the relations of the sun and the earth. But also,
considering very, very carefully the risks that were involved how
you used the resources, and how you conducted the program in such
a way that if you ran into a road block, at any point, you still
would have gotten your money's worth out of the money that had
been spent. I'm thinking particularly about Gemini. If we had
found an insuperable obstacle to doing Apollo, and simply weren't
able to schedule flights to go on out to the moon, we still would
have learned a great deal from the flying of Mercury and Gemini.
Things like rendezvous, precision launching and recovery, and all
of that. So we consciously, quite deliberately at the top, kept
looking very hard at what we would do if this turned out to be
the last flight that we could make in this series.
The flying of men is a dangerous thing, and we recognized
that. I stated in some of my remarks that it was dangerous, and
that it would have a lot of publicity. A catastrophic result of
a Gemini or Apollo flight would have unknown effects. I mean,
the public in the United States, indeed all over the world, is
very sensitive to these catastrophic things. And we were very
conscious not only that you might run into a physical limitation,
which simply said "you can't go out there with men yet, you don't
know enough," but also the question of how you could make sure
that public sentiment could do an intelligent job of helping make
the decision, that they wouldn't demand an unreasonable
accommodation to catastrophe, a level of safety which you
couldn't achieve.
So we were always balancing all these factors. That went
right on from the beginning, from the evaluation of the men, the
ones we put in charge, to the evaluation of the program, to the spending of the three billion dollars that we invested in capital
plant expansion to add to the one billion dollars that we already
had, and to the decision such as that we wanted the contractors
like Boeing to take responsibility for building the Saturn V,
first stage. We didn't want to perpetuate the kind of feeling
that von Braun and his group had developed, namely, that they
built the first one, two or three, proved them, and then you
could make a contract with somebody to duplicate it. We wanted
from the beginning the best brains of these important American
companies like Boeing, Douglas, North American, Grumman right
from the beginning in the assigned production of flight equipment
such as these great big rockets, rather than to have the NASA
centers develop the first one or two. We wanted the NASA centers
to develop the capability to work with the industrial and
university sector so that they would learn to do research at a
profile when there was not going to be any large follow-on
production.
At that time, the aerospace industrial sector was just
emerging from a period when there were more requirements than
there were contractors, and therefore a contractor could assemble
a good team of people, bid on work, lose the contract to some
other company, but he wouldn't get rid of those people. They
wouldn't go back into the work force, he'd hold onto them,
because he'd know there's a shortage of facilities, and he'd
likely get the next contract if he could show he had the trained
workers. The more he lost, in those early days, the more he
could be assured that if he had the capability, he would get a
contract pretty quick.
Now, we had to deal with that, and get our work done, and
we had to develop new ways of working at it, in our Centers.
Dryden, Seamans and I personally maintained a fairly close
contact with the program managers, the procurement people, and
the administrative people; with the important leaders in the
contract area. I think we were quite successful in developing an
ongoing thrust, where we got the work out to the contractors.
Many things that were being said -- such as, NASA is going to
take all the engineers in the country and there won't be any to
service other industries -- we proved were not true by letting
the contractors go to work, and from our knowledge of the
industry, seeing it proven that they got the work done with about
two-thirds of the people it was estimated by our enemies would be
required.
NEEDELL: On specific issues that are gone into by Levine, it
seems to me that there may have been two things going on. That
is, the developing of the functional organization to take care of
various agency wide services, and assigning to the various
program officers the work that they would be responsible for
carrying out specific jobs. In trying to find the balance
between how much should be centralized and standardized and how much would be sort of sent down the line, or decentralized, how
much of that was looking for a general scheme, a way of dealing
with large projects, and how much of it was specific response to
the day to day situation, having to get one job done? In other
words, were you trying to build a model consciously during this
time?
WEBB: We were trying to build it, but we were not trying to
build it in some theoretical or formal, stylistic way. What we
were doing was getting the work out, and guiding it until it
began more and more to fit into a pattern that was workable, and
with feedback showing what was workable and what was not
workable.
NEEDELL: You didn't want to build a blueprint?
WEBB: No.
NEEDELL: You just wanted to have a successful job that other
people could copy?
WEBB: That's right. Remember, we had outstanding people at JPL.
But they didn't work the way Wernher von Braun and his people
worked. We had an outstanding group at Goddard that were very
successful in their flights, but wanted to get away from the
procedures that we knew were necessary to account for our NASA
agency program, to the General Accounting Office and to Congress.
When the director out there was removed, he said, "I never
thought this would happen to me, because I have such a successful
flight record," and my answer to him was, "But you've got to do
it right as well as produce success."
So we were constantly bringing, by precept and example and
discussion, the ongoing stream of activity within a pattern that
fitted theoretically to the concept that I mentioned to you, of
being able to go to American industry and American universities
for both scientific and engineering work, where there was not
going to be a large follow-on production, where we had to work
together with the contractors to find a way that they could make
a reasonable profit, without any large production order, which
departed from the previous practice. The contractors frequently,
in the military setup, would lose money on the development
contract, knowing that they could make it up on the production
contract. We moved from the kind of contracts that we could get
out and get done in a hurry, cost plus, that kind of thing, as
rapidly as we could toward incentive contracts, toward bonuses.
NEEDELL: In this case, there's both that and the specific NASA
problem, to get a specific NASA job done. But you were also on
the Bell Committee which looked at these things government-wide.I
guess always in the back of yours, Dryden's, and Seamans' mind
were the larger models you were developing for future programs? Or is it really specifically goal oriented?
WEBB: We were developing a capability for the United States to
be preeminent in space. We were conscious of building an
organization that could do the total job of assuring that we
could operate in any way our national interest required. Such
decisions, for instance, to put the Lunar Orbiter at Langley,
were key to this business of developing increased capability for
such projects in NASA. We were giving Langley an outlet for a
strong drive they had for a flight program, and giving
recognition to the fact that Langley in the aeronautical field
and Boeing in the aeronautical field had worked very well
together, and that we could trust them, looking very carefully at
the fact that Boeing was teamed up with Eastman Kodak, which gave
us a the best possibility of success, and then we put it on an
incentive contract, out of which Boeing, with a perfect flight
record on the Lunar Orbiter, obtained a substantial bonus, about
one million dollars.
Now, all of that fits together. We didn't just sit down one
afternoon and figure all of that out. We guided the stream of
events that came to us for decision in this direction, and we
always had to talk to people at JPL, people at Boeing, people at
Langley; they didn't see this picture always exactly as we did.
We had to sort of guide them toward an understanding of what we
saw and be guided by the input of the three of us, in the total.
Does that point answer your question?
NEEDELL: Yes. The only part that I want to press a little bit
further is, did you see that this way of operating would be
something that might be emulated, let's say, by the Air Force or
by the National Institutes of Health or another organization that
was trying to solve a difficult problem with the technical
components and a large federal investment? Or did you see it as
just simply your job was to get to the moon and to meet NASA's
mission of establishing its capability of operating in space?
WEBB: See, I could not serve as Director of the Budget and work
directly with President of the United States every day, sometimes
three or four times a day, on the problems of the President with
respect to getting the government's work done and getting the
right people in charge of it and so forth, without having it
become a pattern of thought that I have in mind when I examine
the requirements of an organization like NASA. And it's
perfectly clear that nobody knew exactly how to do this job.
They went through 18 or 19 people before they got to me to manage
it, and Kennedy said to me, "I want you because you understand
policy. You've been in the White House and the State Department,
and this is a program that involves great issues of national and
international policy."
He didn't say, "I want an efficient organization that saves every dollar possible. He didn't say, "I want to make a model I
hope the Air Force will follow." He said, "I want you to take it
over because you understand policy," and here and on that basis
was my own strong desire to run things right from the experience
I'd had in industry, the experience I'd had in the Bureau of the
Budget and so forth. I had seen the importance of a proper
emphasis on Administration. Dr. Dryden and Dr. Seamans had the
same strong intent.
NEEDELL: This brings up the thing I think we wanted to talk
about at some length, the criticism of Levine, I guess you'd have
to call it, about the the NASA organization and your decision not
to emphasize follow-on programs, or cement NASA into a commitment
to long term Mars landing or manned space flight space station,
or something in the following years.
WEBB: Well, first of all, I felt, and I think Dryden and Seamans
and a good many other people in NASA felt, that if for any reason
we did not finish Apollo, catastrophic failure in flight or some
inadequacy of equipment or some unknown hazard in space, you'd
have a lot of rusting structures all around the country that the
public would look at for a long, long time as a monument to the
failure to do something that the President of the United States
had said we should have as a goal.
So we felt it was very important to have the image of success,
and to not only get all that we needed for understanding and
operating and obtaining preeminence in space -- including the
fact that you couldn't fuzz this objective, you either went to
the moon or you didn't -- but to set ourselves the goal that we
had to perform. We didn't say we'll build a big space station
which we can reduce the weight of if the rocket doesn't carry
enough, or we can increase if the rocket turns out to be more
powerful.
In other words, one could adjust the goal under those
conditions, but we chose a goal you couldn't adjust. You either
went there and you landed, or you didn't, and to the public it
was visible. This had the benefit of showing how serious we were
about this, and generating a lot of people's willingness to come
in, like AT&T and Bellcomm, like many of the best companies. IBM
came in on the instrument unit. They came in because they saw
this objective and they thought it was important for them to
understand the technology of the future. They believed that we
were going to do it right as a management team. I think they had
confidence in us, and we talked to the top people in those
companies right along.
But as we moved along with this, it became clear that some of
the people who had supported us in the first wave of enthusiasm
began to say, "Well, you know, this is pretty expensive and I'm
really for the military program, I don't know that I can staywith you."
Senator Symington was a close friend and strong supporter,
but he told me frankly that after Apollo he felt the time had
come for him to support the military. He was among those who
just said to me in the beginning, "Look, you can count on me." I
knew him well. He'd been a client of our law firm. He was a
wonderful person. But he began to feel that his record in the
Senate would be better if he supported the military program
rather than something like a manned landing on Mars. And there
were several like that. Albert Thomas told me that in the House
there were a number of people there who simply would not support
NASA in the things we needed to finish Apollo, if they felt that
we were trying to get a foot in the door for a large follow-on
project and that some key supporters were concerned that our
planning was really aimed at going to Mars.
So we had to be very careful not to let the impression get
out that our planning exercise really meant the beginning a
commitment to something beyond Apollo. Dr. Dryden, Dr. Seamans
and I were willing to go through the normal processes of
decision, a recommendation in the budget and having it thoroughly
discussed rather than assuming, as some of the people in NASA
wanted to, that space was so important that the way to plan was
to take a planning figure like ten billion dollars a year and
say, "We must spend that much on space because it's so
important." And that our job was in essence to figure out what
to do with ten billion per year.
Well, my judgment, and that of Dryden and Seamans, was that
this would kill us in the Congress. The idea that we were
expecting to get ten billion a year right on would not have set
well with some of the people who were very, very important to us.
I'd say that the process of planning for the future in NASA is
largely based on work done at the Centers. When I first went
there I tried to position Abe Hyatt with his organization called
Planning and Evaluation as a strong unit in my office. I found
that the operating people and program managers resisted telling
them what they were doing, because they didn't want to be second
guessed by Hyatt or anyone not in the line of authority. They
wanted to talk to Dryden, Seamans and me, but they were not
willing to have us see their operations through Hyatt's eyes. So
both on evaluation and planning, Hyatt's group simply couldn't
get results. If you look at it and take that as given, and then
say, well, how did it get done, you find that the Centers were
always putting part of their resources on thinking about the
future. Sometimes it was the future that they thought they would
be particularly good at, or that was particularly important.
There was a constantly growing backlog of projects, so a new
program could be assembled from this stockpile. Seamans describes it well on page ix - x. 4
NEEDELL: Did you see these studies regularly? Did you have to
ask for them? Or, if JPL came up with a plan for advanced
planetary probes--
WEBB: My recollection is that they came in through the review
process. I think you can't read either Rosholt or Levine without
realizing that Dryden, Seamans and I were deeply involved in a
feedback reporting system. So we were thinking from the very
beginning of the problems we would face in picking a contractor.
We were looking very hard at how our Source Evaluation Boards
learned to evaluate these very out in front positions, and then
how well they learned to apply the method selected in any one
case. The first thing we asked them to do in these sessions was
to say, "What system have you chosen to differentiate between the
various proposals here?" Then we would say to them, "what did
you get as a result when you applied the system? In numbers, not
in adjectives."
Then they would explain this fully. We'd have questions.
Our staff was sitting on our side of the table asking questions,
and there would be the Source Evaluation Board on the other side
of the table. Every contract over five million dollars was
approved in this manner.
Now, what that meant was that they had to talk a little bit
about their plans for the future, as they considered the daily
business of moving ahead, say, to select hydrogen as a fuel,
rather than some other fuel. In 1968 as we were in the final
stages of flight-testing the re-engineered Apollo Capsule, there
was another problem! Timing. We could not wish an all-out
effort to gain support for a major post-Apollo mission at the
very time we were flight testing the re-engineered Apollo.
During my last weeks as NASA Administrator I was conscious that
Apollo 7 (first manned test of re-engineered capsule) was to come
only 3 weeks before the national election.
All NASA engineers and managers had very strong confidence
that North American and its subcontractors had accomplished the
re-design and organized a splendid system of manufacturing and
testing the new Apollo. We felt that the presence at Downey of
Eberhard Rees (loaned by Von Braun to stay at the factory and as
a very senior and experienced observer and questions with the
authority of reporting to me and other senior NASA officers
whether he judged the capsule was ready for flight testing) and
with Dale Myers (project manager for North American) having
assigned an experienced team leader to each capsule; and with the
additional monitoring being done by Boeing we were as ready as we would ever be.
However, the fact remained that the test flights beginning
with Apollo 7 would put every unit of the Apollo flight system
and every unit of the ground support and control system to a
thorough test culminating with a flight that would attempt a
lunar landing. If any part of this most complicated system
failed or tested as marginal we, the President, Congress and a
large part of the aerospace industry could be severely analyzed
and the same kind of erosion of support as we now see in the
Challenger disaster would likely ensure. We had to move rapidly
because the decade specified by President Kennedy was fast
running out. The risk that one or more difficulties would show
up as we put the entire system through a vigorous flight test
series was very real, although our NASA image was increasingly
strengthened as test after test proved the valuability of the
system.
The kind of thoughts very much on my mind can be understood
when I asked myself late what our position and level of support
would have been if Apollo 13 had preceded Apollo 11, and could
then be judged in the light of the success of 2 landings. We had
sunk costs of 12 or 13 billion dollars in the Apollo flight and
ground equipment. I could not know that the landing would be
accomplished on the first attempt. I did not want to have the
burden of getting approval for a major follow on in the same
period we might be faced with one or two unsuccessful attempts at
the landing. A number of prominent and respected scientists were
looking to the end of Apollo as the time to re-examine Apollo and
press for less emphasis on manned space flight and larger funds
for an unmanned program much larger than here-to-fore.
In such a situation every man must assess his strength as
compared to the tasks he believes he can do successfully. As to
mobilizing a new base of support for a major post-Apollo mission
before NASA had proven the value of its system for bringing such
large projects as Apollo to success seemed to me to be beyond the
strength that we could count on from the President, and those
national leaders seeking a position clearly beyond that of the
USSR, and the specialists who saw such large value in a national
space capability and a recognized preeminence. One thing was
evident: many strong elements that were in Apollo's base of
support were not willing to commit to an Apollo follow on, making
use of the NASA facilities. Tom Paine tested the assumption. He
fought hard for a commitment to such a mission. He could not get
forward motion. It remained to Jim Fletcher to get the shuttle
commitment. Homer Newell's conviction that space science
missions would he approved if only NASA would ask for them proved
to be much too optimistic.
By the time Apollo came to an end, NASA had the flight
equipment, the capability to overcome difficulties and produce mission success, and the need for continued use of the Apollo
capabilities and facilities (sunk costs of $3 billion) if they
were not to atrophy through lack of continued use. Arguments
were made that such use would be too expensive. My view is that
a fairly low level of Saturn V missions--say 2 or 4 per year,
would have kept in being the Apollo demonstrated capability to
launch the very large Saturn V and attention could then be given
to the best payloads. We would have had a program that was
on-going and may have given us more for our money than we now
have. The costs of a launch failure now are greater than the
costs of such a Saturn V launch system for the period we are in
to plan the next step, and the knowledge base built up would be
of great value.
NEEDELL: These Source Evaluation Boards invariably had
representatives of different field centers on them?
WEBB: They had some field centers. It depended on what the job
was. If it was a contract to be administered by Huntsville,they
would have all the appropriate disciplines at Huntsville, and
perhaps a man from the procurement section of NASA or the legal
office or the accounting office. We had very good people there.
I mean, Al Siepert had come in from the Public Health side. We
had a number of people that Keith Glennan had done a very good
job of assembling. The Source Evaluation Board system was
clearly tailored to giving us the best evaluation of the
proposals.
Now, you recognize that once they give their judgment across
the table to the 3 senior officials with maybe a dozen, 15 people
there, some on each side of the table, and the three of us accept
the information and depart to make a decision, those people that
made the recommendation will have their own judgment as to
whether we did a good job in applying the evaluations. You
follow me? So you've got a self-policing system.
MR. COLLINS: How did you use the long range plans that the
Centers developed? What did they mean to you?
WEBB: I don't know the details of what I was thinking at the
time, because it escapes me. It's all in the past. But I think
most likely what I said is, "Fine, I'm passing them the plan to
those who need to study it. But in-so-far as committing the
United States Government to a program and putting it in the
budget and having the President put it in his recommendation,
that's another matter. In other words, we were perfectly willing
for them to roam a good bit, to test their imaginations, to talk
and discuss what might be done with some new kind of exotic
controls or fuel or something.
But when it came to the question of whether you're going to
build a spacecraft or fly five missions connected with meteorological satellites and the data net, by one means or
another Dryden, Seamans and Webb were very well aware of the fact
that they were thinking of this, discussing it. I think probably
we gave them guidance as to whether the way they were thinking
about it would be well received in the Congress and in the press.
So we had a combined judgment of the centers and the top people
in HQ. I can assure you, we were aware of the big things they
were doing, and usually would get some feedback as to what a
senior person like Newell, or like Harry Goett out at Goddard, or
Wernher von Braun, or Gilruth was thinking, which way they
thought they should go. We talked to these people a lot on the
telephone.
NEEDELL: Levine claims that you tried to develop in them some of
the broader perspectives about what could be expected from
Congress?
WEBB: That's right. They knew a lot of members of Congress,
too. They gave me feedback from their operations, I gave them
feedback from mine. I gave them a pretty clear indication of
whether I was willing to pursue the matter or not willing to
pursue it.
But that judgment wasn't just my personal judgment. It was
the judgment of three men as long as Dryden was alive, and two
men after that.
NEEDELL: I know there is discussion of your plans to sort of
educate the administrators, to take those technical people who
had the capacity and the interest to be involved in
administration, to bring them into Headquarters and shuffle them
back and forth. Is this part of a long range plan to build up a
cadre of people who were managers, that is, to provide an
organization that would be effective after you and Dryden and
Seamans left?
WEBB: I wasn't thinking about a long range, 10 or 20 year
program. I was thinking, an agency like this, if it's
successful, is going to play an important part in the research
and development operations of the government. It should be so
set up that it can do the very best job, have the best
credibility, have the confidence of the press and others, so that
there's enough valid information flowing in the circuits that you
don't get a lot of leaks.
NEEDELL: Did you find the source of capable, interested,
trainable people was inadequate, that you really had to do sort
of affirmative action and bring people along?
WEBB: Yes. I'd say yes.
NEEDELL: That goes for industry and universities and government centers as well?
WEBB: Most of the people had relatively narrow points of view in
certain areas. Some of them were very broad in some areas. We
found Ray Bauer up at Harvard who made the studies on social
indicators and on the railroad industry was a very broad-gauge
fellow. You had others who were quite narrow. But by and large,
we had a lot of very broad-gauge people.
And you can't judge a man like von Braun and say he was
narrow. He was very broad in his thinking. But when it came to
administrative matters, when I took President Kennedy down there
and President Kennedy looked at the center and listened to the
roar of those motors and everything, he walked back toward the
plane and he said, "Wernher, I'm impressed. What can I do to
help?" Von Braun said, "Just give us the money and let us go."
I said, "Now, Mr. President, we know we have to operate under the
budget because --"
But you see, he couldn't resist telling the President of the
United States, "I'll get it done for you".
So we had to enlarge their view with respect to operating
under the proper procedures of the government. There was at one
point, much to my concern, a certain tendency when a program
wasput forward, it began to run into difficulties, it would slip
a little, they'd have a meeting, consider all the factors, and
push the launch or work schedule forward but not readjust the
funds in a proper, valid way with signatures on the pieces of
paper. And I woke up and found that I did not think that our
administrative record would bear close scrutiny. So I
immediately took strong steps to make sure that when we revised
any part of the program, like the launch schedule, that all the
rest of it was suitably revised, and this ultimately came out in
the Project Approval Document. The PAD went through an
evolution, that constantly moved it toward insisting that
everything related to this, including the research projects that
were to be used in it, as well as the money, be kept in a double
entry bookkeeping system. I insisted that we have one or two
Project Approval Documents that carried the overages from all the
other programs, so that the total of our projects matched with
the budget.
Does that answer your question? I mean, these were very
broad-gauge men in thinking about how important it is to go to
Mars or go to the moon, or what can you learn from this, but they
were not necessarily keyed to the importance of procedures. And
procedures will trip you up, especially when you're handling
large sums of money. If you ever find that your opponents can
show that you were careless with the money, then you're in
trouble.
NEEDELL: So you were able, by switching people from headquarters
to the Centers and bringing people in from industry and various
other things, to build up a cadre of people who had this broader
experience?
WEBB: I'd say all of the people in senior administrative jobs at
the Centers or in NASA were aware that competence and leadership
was what we wanted at the top, and they worked towardit, but
didn't do everything we wanted. I can't say they became enamored
of it. But they recognized that we thought it was important, and
that they'd better do it.
NEEDELL: And so again, in the specific long term planning you
were confident that when the nation through its political
process, decided what they wanted to use this kind of technical
capability for, that NASA and the organization would be able to
respond?
WEBB: Yes, but it's different than that. Put it this way.
Whenever I ran into a good man who understood the technology, but
who also learned to take an interest in the administrative side,
like Harry Finger, I immediately tried to bring him forward,
where he could consider both administration and substance. I
said, the first day I went there and took the oath of office,
that that was what I was going to do. I announced my intention.
I said, I'm going to try very hard to make sure that we are as
good in administration as we are on the substantive side."
NEEDELL: This was more than just because that's the only way you
could get to the moon or the only way that you could succeed.
WEBB: It's good government. Government has a responsibility to
do things in such a way that you can have confidence in it. That
the ordinary voting public can have confidence has something to
do with this question of whether you just simply say, space is so
important, we ought to have a ten billion dollar a year
commitment, and then our planning job is to find out how to spend
it. I took the view that the planning job was to take out of the
many fluxing opinions and studies and suggestions those things
that could fit together into a viable program which we could do,
and which we could get the money to do.
You take Harry Finger. He was assigned to do a six months
study, working out of my office. He didn't particularly like
this and he said, "I'd like to go back to my own office." I
said, sure, but I hope you will come back.
In a relatively short period of time Finger called me up and
said, "I'd like to come back. I find that I'm more interested in
improving administration than I thought I was."
Ray Cline did the same thing. We brought him up from Huntsville to do a specific study job. He wanted to go back to Huntsville
when it was over. He went back and it wasn't very long before he
said, "I'd like to come back. I miss something."
It's a little bit like in the Bureau of the Budget when a
person would come in -- maybe I've said this to you before--and
says, "Boss, I've got a good job on the outside paying twice as
much as I get in the government, I'd like to leave." And you
say, "Well, aren't you going to miss this central position?"
"Oh yes, but I'll get the money."
Almost inevitably they come back within three or four months
to say, "Boss, I want to come back." And you say, "Why? You're
making twice as much money." They say, "I like to work on the
big stuff."
What we did in NASA was to put people in places, when they
showed interest in administration, where they were working on the
big stuff.
NEEDELL: Were you worried about the bureaucratic tendency of
people just simply getting into a job and trying to keep the job,
rather than thinking in good government terms, efficiency terms?
WEBB: Well, I was worried about it only to the extent that I was
determined not to let it happen. Dryden, Seamans, and I picked
people that one of us had worked closely and personally with on
the basis of a developed confidence that they wouldn't do that.
Tommy Thompson, who was the head of the Center down at Langley
Field, was a very broad-gauge man. He was not a prepossessing
looking person, but he had a great deal of knowledge. He trained
a great many of the best people at NASA. He had a close working
relationship with the military, in the improvement of military
airplanes, a close working relationship with forward looking
aerospace companies, and produced a climate within which men like
Houbolt were willing to stay there in a government laboratory and
produce the AREA rule, the critical wing concept and others. He
didn't produce that himself, he worked with the engineers from
industry and other government departments. Thompson encouraged
research that resulted in a basic way of accomplishing new
efficiencies of the so called "coke bottle shape" which enabled
our fighter airplanes to go through the sonic barrier, where it
would have failed if he hadn't done that.
Creative engineers were not just assigned 100 percent of
their time. If he had something really interesting he wanted to
work on, he'd tell Tommy Thompson, "Gee, I'd like to have about 5
or 10 percent of my time to work on this". And Tommy would say,
"Ok, go ahead."
TAPE 1, SIDE 2
WEBB: Keeping an atmosphere within which a very top man could
work in that laboratory and do very valuable work, earning a
salary but where he also could come up with an idea that was
really out in front that he wanted to try, and he'd get support
to do it. This was pretty well throughout NASA.
NEEDELL: Even as far as, not just engineering problems but
management problems, at Headquarters as well, someone would feel
free to roam a little bit and come up with a better approach.
WEBB: Well, I didn't mind their roaming a little bit in trying
to find a better way, but I didn't tolerate their roaming with
respect to the procedures that were necessary for responsible
reporting to the Congress. And feedback.
NEEDELL: What about this problem that is talked about, about the
Manual of Procedures and trying to keep track of all of the
official announcements and policy directives and all that? Was
that a matter of trying to find a sort of new creative management
tool or something?
WEBB: I'm not sure that I'm following there. You're thinking
about the Manual that Keith Glennan put in, that was revised in
1964?
NEEDELL: Yes, that's right.
WEBB: Procedures Manual?
NEEDELL: I think that there were episodes there. There were
several attempts to devise an alternate scheme for doing this, I
think.
WEBB: Well, so far as I'm concerned, I looked on it as the
backbone of our work, that we had to have basically sound
procedures that gave you complete records of decisions feedback,
proper accounting, and that we ought to constantly work on the
improvement of the system of management.
NEEDELL: Right. Who did you get to work on that? Did you get
in people who were management experts?
WEBB: We had good men in the administrations staff. I didn't
spend much time on that. I spent my time making sure that I
could live with the actual reports that came out of the system.
For instance Margaret Chase Smith, every year, would ask, "What's
the run out cost?" In answer to such questions, the people
running the budget in NASA would put some kind of figures
together, from four or five sources and they wouldn't track from
one year to the next. I had to personally go down and make it clear that this ad hoc answer was not good enough. I would say,
"Look, we're going to do it this way. It's going to track from
this year to the next." And it turned out to be a very wise
thing for us to do.
Now, I was perfectly prepared to get a study of procurement
made by Bob Charles. I was perfectly prepared to have anyone who
had an idea of a better way to do things go forward with it. But
I didn't spend my time trying to do that. I figured that a lot
of people were working on that. I had too much to learn and to
work on substantively with respect to the overall relationship of
the agency, the selection of people. Remember, a lot of activity
goes on in an administrator's group in selecting the top people.
NEEDELL: Well, that's one of the things that Levine lists as a
problem with the reorganization of 1961, because as it turned
out, especially Seamans just simply had too much to do.
WEBB: Well, he did, but we all had too much to do. If you think
of him in terms of a general manager running 15 General Motors
plants with 15 plant managers, then he had too much to do. He
had to deal with recommendations to the President, discussions
with the military, was co-chairman of the Aeronautics and
Astronautics Coordinating Board, he had to keep in close touch
with Dryden and me almost every day. He had to learn to use a
functional staff along with a line of general managers'
responsibility, which he had never seen on this scale before.
While he had too much to do, I don't have any feeling that he
would have done better if he hadn't had as much to do. I think
because of the fact that all of this was pushing and all of us
were involved in it, and everybody there knew that it wasn't just
Seamans who made the really important decisions, you had the top
leadership of the agency together.
NEEDELL: Another problem Levine talks about concerns the problem
of getting the program managers to make full use of these
functional staff units that you created: the program managers
really didn't and the field centers really didn't make full use
of them. Often they would set up sort of side chairmen and
staff.
WEBB: They resisted it with every bit of energy that they had.
The program managers resisted working with Abe Hyatt and the
Planning and Program Evaluation Group. They regarded these units
and later the functional staff units as sort of like spies from
Headquarters tracking them. I looked on these units as people
who were available to help anyone who wanted to follow the
procedures, teaching them. They were consultants for anyone who
said, "I'd like to follow a procedure but I don't quite see how
to do it, I'd like to get some help here," like an internal audit
section would do in a company. But at the same time I really
wanted to know, and got a great deal of information, through the folks on staff and through the secretariat, on ....
NEEDELL: The secretariat is something that you created later on.
WEBB: It is, as a secretariat. But I assigned Rip Young as the
executive officer of the agency from the very first.
NEEDELL: I wanted to ask you about that. There's some
suggestion that this is based on your experience in the State
Department, that more or less you brought over.
WEBB: Well, partly. But Rip Young was with General Groves in
the atomic program, and he was from the Corps of Engineers. We
decided to use the Corps of Engineers to build our expanded
facilities, and I didn't know whether some event would happen
within the first year or two that might make it necessary to
transfer our facilities to the military. I couldn't be sure that
events would permit him to remain with us. If the country had a
military need for some of the NASA facilities, they could take
him over with the facilities. I wanted a man in my office who
knew exactly what we were doing so he would be available and
would be trusted should the nation have to turn toward a military
use of these facilities. Having him as Executive Officer meant
he had full access to all going on in my office. I also used him
as a beginning screen on the information channeling toward me, to
make sure that the things I got presented a well-rounded picture,
that they weren't just one department input rather than all who
were concerned and that the decisions from the front office were
implemented in the organization in a well-rounded way.
NEEDELL: The general description that we have from Levine is
that one has to look at the 1961 period as trying to get these
various centers who had their own agendas to work together on the
NASA Mission, that is, the main mission of the lunar Apollo
program. Everyone had to contribute; they could have their own
thing but they had to contribute.
WEBB: That's a worthwhile concept, but it's not the whole
concept. It wasn't the way I thought about it. Actually, what I
thought about was, we're going to end up here with a shakedown
into a number of organizational units that will be the only
centers of strength to do the job we have to do. They're going
to be headed by a man. They're going to have a little staff
element and large line organizations under each one of these
important men. So how can I make sure that we get the right men
there, because even if they don't start right and gain the
respect of the NASA organization, if they undertake leadership
and have character and integrity, and if we have a reasonably and
logically developed pattern of organization, and put good men in
it, they will then work out whatever difficulties come about, and
it isn't going to be just the way we plan it anyway.
Now, that means that I made sure that Dryden, Seamans and I
paid a great deal of attention into who we put in charge of the
center and program offices in Headquarters. One test that I
tried to apply was, would I be willing to go to work under this
man or would I send my son to work under him? That's a pretty
good test. Through our feedback we found that in little things,
some center executives were beginning to reach for the benefits
being obtained by commercial company executives. Some of the
commercial contractors had used informally a rule that they would
only let subcontracts to companies within a 200 mile radius.
Then they would buy stock in the bank, make investments locally,
which would benefit from this concentration of contracts.
Dryden, Webb and Seamans made it is clear that would not be
tolerated in NASA. We wanted the best sub-contractor chosen for
our work wherever located.
At one time JPL showed a tendency to resist letting someone
with a planetary interest at a fine University like Rochester or
Chicago come and work with them. I tried my very best to get
them to welcome him and say, "He's a first class scientist from
the University of Chicago, we'd like him to come in and see what
we're doing and work with us. We'd like to help him make sure
that he succeeds with his research." They didn't want to do
that. They didn't even want a graduate student from Cal Tech,
because they wanted to control what they were doing. I tried to
break up those confining tendencies. One way I did it was to
insist that no organization chart could be issued that involved
the top four or five people under a center director unless I
approved it. You notice, everyone of those charts has got my
signature on it. I worked very hard at this.
The Von Braun group at Huntsville was cohesive and seemed
happy, but for instance, one of the senior men came to see me and
said, "I can't work there any longer, it's too confining. The
committee governs our private and personal lives, and I'm just
going to have to leave." I said, "You don't have to do that." I
awaited the opportunity to take him out of there and when the
opening came in another location a very big job, and he made a
great success of it. But you see, I have to avoid undermining
the center director, but also about such problems, could watch
for a proper opening make sure that a man could tell me that and
that I didn't suddenly find the center Director transferring him
without my knowing about it. My way of controlling it was to
say, "My policy is to keep up with how the director is handling
his top personnel, so bring up for my approval the appointment
documents on the four or five or six immediate subordinates of a
center director."
Headquarters personnel could then work with the center
personnel and I could know before a man was transferred or
assigned and ask questions about whether the candidate was
adequate for that job, or whether he was cooperative. I could ask whether the engineers or the scientists understood the
administrative requirements -- I could require them to tell me
what deep down they thought overall of the leadership qualities
of the guy they were proposing for a job right under the center
director, before I signed it. This made it routine. It enabled
me to get a feel of how each center director was handling his top
associates. I didn't have to have a showdown every time. If I
hadn't had some procedural rule about it, then it would look like
I was picking on one person as against another.
But the general feeling that we had to put in as bosses
really good, big people, that I'd be willing to work under or
send my son to work under, that's a pretty good test. You follow
me?
NEEDELL: Yes.
WEBB: So I can't say that we were doing it in a humdrum routine
way that Levine tends to think. I don't know that he's ever had
a top administrative job, has he?
NEEDELL: I don't know.
WEBB: He's a good man. I know him. I've written him about a
number of these matters. But it's very different when you sit
there and do it, and have the guy say, "I just can't ask my wife
to live here any longer." I'd say, "All right, your future will
be in my hands. I will see that your concepts of what you'd like
to do are not violated." If I said that, I had to be able to
deliver the goods. Because these are not small men. These are
really good big men.
NEEDELL: It's really quite natural for their immediate
supervisors to want people who are loyal to them, rather than
going around them.
WEBB: Yes.
NEEDELL: How do you make sure that the top administrators, the
center directors, share your mission and your goal, rather than
really just biding the time with their own agendas?
WEBB: Well, you judge them by what they do. When Wernher von
Braun resisted right to the last having the Boeing Company build
the first of the Saturn V first stages--and it still perpetuates
in the literature the fact that he built three of them--I just
went to Huntsville, went around through the place, I said,
"What's this doing here? That's not supposed to be here. That's
supposed to be in the Boeing Company."
When I went down to Mississippi and saw the sign on the
Mississippi Test Facility, "Mississippi Test Facility, Unit of Huntsville Marshall Space Flight Center," I said, "Take that sign
down."
NEEDELL: Wouldn't you rather not have had to have done that?
WEBB: Sure.
NEEDELL: Rather have an alternative, say, get rid of Wernher,
but he had too much to ability.
WEBB: That's right. You couldn't get rid of Wernher and get
your job done. He had an ability to rise to meet a difficult
problem under very difficult conditions that was most remarkable.
NEEDELL: But he cost you a lot of effort that you shouldn't have
had to take care of.
WEBB: However, he made all of us adhere to a very high
engineering standard. When we had the fire that killed the three
men, and we were having trouble at North American with both the
capsule and the S-2 stage, Wernher came and met me in the garage
down at NASA Headquarters and we walked across the garage. He
said, "You know what will probably help the most out there? I'd
like to send Eberhard Rees out there as your representative from
NASA Headquarters. And don't give him any limited job, just say
he'll be there all day every day and see what's going on."
That was a hell of a good suggestion. But where did I first
hear that kind of suggestion? When I was director of the Budget,
there was an engineer named Colonel Waite who had worked on a lot
of the hydrology projects in irrigation and dams and this kind of
thing in the Army Engineers. I said, "who is he, why is he
there?"
They said, "Well, he's a very distinguished man, he built the
railroad terminal in Cincinnati. But he was General Marshall's
man when they were building the cantonments for WWII. General
Marshall knew that a lot of money was being spent and a lot of
questions would be asked, so he'd come to a place, like Georgia
where there were millions of dollars being spent, and see the
contractors. He'd just look around for a day, take Colonel Waite
with him. He'd say, "General, I'm interested in what you're
doing, I'd like to stay here but I can't stay. I've got other
things to do. So I'm going to leave Colonel Waite. He's from
the Bureau of the Budget in the office of the President of the
United States and he's my man." You follow me? So I thought of
Colonel Waite when Wernher said to me, "let's send Eberhand Rees
out there." So I created for Rees the same thing General
Marshall created for Colonel Waite. Remember, there was no
scandal about the building of the cantonments in World War II,
because of this kind of thing that Marshall did.
NEEDELL: What you're saying is that as a public administrator
there is really a balance between one, getting the capable
people, and two, sort of watching, making sure that --
WEBB: You've got to get the best people you can get, give them a
chance to do the job, and then police them and try to get them to
enlarge their point of view, and if they can't in a very
important area, then you've just got to move them. Get rid of
them. We were always prepared to do that. Wernher understood
this and was willing to give up his deputy for the job.
But you see, there's a big difference between 1961, when
Kennedy said, "We're going to have this goal of going to the
moon," and we see these billions that we've got to take
responsibility for, machinery we've got to take responsibility
for, going out to a target that is not controllable. It's there,
and you've got to do whatever is necessary to meet it.
Now, when you look at this, you begin to say, "How can I be
sure we can use Huntsville, and all these other places? How can
I make sure that this Space Task Group down at Norfolk gets in
proper coordination with the others?"
We developed a concept of flowing all this big equipment down
the Mississippi River, bringing it around through the Panama
Canal, or going down the East Coast. We developed our pattern of
contracts with the fact in mind that water transportation is
terribly important. That meant, when we got the Plant, it was a
plant that we got for a dollar a year or something like that, the
biggest floor space of any plant in the United States, with head
room of 33 feet, big enough to build a booster. We got it for a
dollar.
Now, we had Huntsville, the Cape, Michoud. It's logical if
you're going to have to build something big, so big you have to
build it outside. We didn't know how big the things would have
to be. Houston was the only city in the radius there that had
scientists and engineers. I knew that, because I had been
president of a company in Houston and had to move the company to
Oklahoma City.
NEEDELL: Unless you have something more to say on this, there
were just a couple of short things that I wanted to ask about.
WEBB: All right. Whatever you want.
NEEDELL: One was on this question between contracting out and
having the capability in-house. How does the authorization of
the Electronics Research Center fit into that? Why is it you
thought that electronics development couldn't really be handled
outside? I mean after all, all of the communications work and
the computers were done by outside contractors? What was the rationale behind that?
WEBB: We found, as we proceeded into this program, that we were
getting to a point where we were spending about 60 percent of our
dollars for electronic work of one kind or another. When we put
the Houston Control System together, and ran a few of the Gemini
flights, we suddenly found that it was inadequate. And we had to
spend something like 80 million dollars to improve it.
We looked around. There wasn't any basis of competition. It
was clear that IBM had the only system that could be fitted in,
in time. But to make sure that we didn't make any mistakes and
that we had acceptance in the industry, we called in the head of
Sperry, General Electric, Honeywell, IBM, Control Data, anybody
that had the capability, president and chairman of the board, to
talk to Dryden, Seamans and me. "Do you want this work? We're
going to expand this thing, give a sole source contract. Up to
now IBM is the only company we know of that we think can do it,
but if you want to be considered, if you think you can do it,
tell us within the next two or three days whether you can or not
and what kind of conditions you'd require."
They said right away, except for Control Data, "We can't do
it. We can't do it in time. GE said, "Look, we have got a
machine that would do this in two years but we can't do it now."
Control Data, Mr. Norris said, "Look, this is exactly what I
need, I've got the machine, I just need this contract. By God I
want it". I said, "All right, come back and make a proposition."
He came back three days later and he said, "I'm just heartbroken,
we can't do it."
Now, you see, we then went sole source to IBM. But in the
process we called in the top people in IBM and said, "You've been
resisting the government's system of asking for cost data, cost
breakdown at the time of the contract and estimates. You've got
to do this one differently. We want you to adhere to the
government regulations."
And we had quite a wrangle. I'm not sure how it all came out.
But basically, we faced the issue of how to get that work done,
under the best possible means. Doing that with the problems of
contracting for spacecraft, and ground control, building this
communications network around the globe, making good on the
decision which said a very simple thing: we can't have a lot of
controllers around the earth, we've got to bring the information
in, real time, to one control center. That's the only way you
can control these very complex operations. There's no way you
can pass information from one controller to another. It's got to
come in in real time. So now we were faced with the problem of
the control center at Houston and a real time transmission. This
kind of contracting requires knowledgeable men on the govern-ment's side of the table.
So we went to the AT&T people, and got them to develop a
cross switching, automatic switching system, that when Australia
sent a message to Houston, the equipment automatically said, go
eastward around the Earth, that's the best circuit. Or go west
around earth. And it monitored the circuits with the equipment,
and when a circuit became degraded it automatically switched to
another system.
That was the only way we could run that complex operation.
But we'd been through those kinds of experiences. We had had
failures of missions, like the Ranger mission, where it flew six
failures before a success, all electronics in one way or another.
We saw here, with 60 percent of our money going into electronics,
we had to create the kind of capability that we had with respect
to engines, propulsion, fuel, structures, science. And at the
same time--again, I don't know how much of this I want to go on
the record--AT&T was really in those days very vigorous in trying
to say that if the government will just allow us, we'll do the
whole thing, and yet we thought it was unwise of the government
to get into that kind of position. So we were looking for a
better way to handle the electronics research development
contract, and especially to meet these requirements, of
simultaneous availability of information all the way through our
circuits outward. We saw these problems coming in of
communicating out around Saturn and Jupiter.
NEEDELL: What was the resistance to this, on the basis of--
WEBB: The industry did not want us to have the capability to
know enough to know whether they were doing a good job or not,
were going to finish a job on time and within cost.
NEEDELL: They were able to influence Congress toward that
position.
WEBB: That's right, plus the politicians. I mean, a lot of them
felt it was something for the Kennedys, help Teddy Kennedy get in
the Senate. But it wasn't, it was because we quite deliberately
saw that this was a needed thing to round out. See, we were
getting into the "fly by wire" business. Electronics is still
tremendously important, and the government would have been much
better off if we had that center and they could furnish the same
kind of capability to analyze what industry's doing in
electronics as we have in other fields with facilities for R6
Testing.
NEEDELL: Were you aware of how difficult it was going to be
politically?
WEBB: No. I didn't, I guess I wasn't very smart. I thought President Kennedy's recommendations would carry it. We made
these cases that I'm describing to you, that the idea of a center
in Cambridge, across the street and within walking distance of
the MIT groups, and one subway stop from Harvard. God, it would
have been tremendously important to the government and the
universities to have that! We wanted to foster this
interrelationship between the researchers and the scientific
managers and engineers.
NEEDELL: Industry viewed this as antagonistic rather than as
cooperative.
WEBB: Well, the big people like AT&T and IT&T and others,
hell,they didn't want this at all. This meant that they didn't
have a monopoly on information and knowledgeable researchers.
Remember that even though I didn't like what some of these
companies were doing, I nevertheless went to AT&T and said, "We
need a computational capability in the Manned Spaceflight Office.
We need, from my standpoint and from the program manager's
standpoint, in Manned Spaceflight, a capability so that we don't
have to rely on what Houston and the other NASA people run out of
the computers, so that we can check these ourselves or test some
of our own ideas. Will you produce that?" They thought about it
and they saw that I was playing a fairly important part with
respect to the Intelsat, International Communications Satellites
and so forth, and they finally came back and said, "Yes, we will.
We'll do it just like we do Sandia, as a nonprofit--"
I said, "Oh, no, not for me. You're going to have a
subsidiary of AT&T, you're going to make a profit, you're going
to transfer responsible people back and forth. We are out to
increase the space capability of the United States of America;
not in a selfish agency way. And you're going to be judged by
the personnel you put in this, but your personnel, if they have a
stock option, they're going to keep it. We want them to serve
here and we hope you'll keep people transferred in and out."
Remember, I had done this with GE on the instrumentation, the
computer storage and retrieval of information, on all the tests
on engines, pumps. I had a relationship with General Electric
under which they couldn't bid on hardware but they were going to
make a computer storage and input system that had transducers and
other measuring instruments, that would enable a computer record
of any major piece or component to be looked at from the time it
started to the time it was on the launch pad. If you had a
rocket sitting there, like a Saturn, and you were trying to
decide whether to launch it or not, it's a close case, you can
call up through the computer system and get all the information.
You won't have analogue data here and some other kind of data
there, you've got digital data accumulated by sound procedures
which have been followed all the way through the whole development and manufacturing process for that equipment. Not
many people realize that. But we had that just like we had the
AT&T thing. I had another arrangement with them under which if
any contractor or subcontractor was failing and couldn't deliver
the goods, and we were being held up by it, at my request they'd
come in and take the contract over and complete it. They had all
the disciplines necessary, engineering and scientific. They were
about the only company that did. And I made that deal with them.
Just like when we ran into the trouble on the Apollo, and had
to re-engineer the capsule and the whole system, I got Boeing to
come in and do the same thing. I, in a sense, put them in a
position where they were going to certify, just like the
government men were going to certify, just like the individual
contractors were going to certify, the whole system, ready for
flying.
Now, you can't tell me that it isn't important to do that. I
don't say that we would have failed if we hadn't done it. But I
can tell you, it made a lot of difference in the assurance with
which we proceeded.
NEEDELL: Meanwhile, the company viewed it as good for them even
if they didn't actually get one of these contracts down the line;
it put them in a better competitive position?
WEBB: Well, they didn't like the basic contract. Of course, you
see--
NEEDELL: I mean Boeing or GE. The reason they did it was--
WEBB: They didn't like it because people like Gilruth and
Wernher von Braun fought them on it. They said, "They are just
Webb's spies from Headquarters here and we don't need them. What
we need is 200 engineers, let them work on it under our
direction."
What I'm trying to say to you is that, in setting up an
important administrative system like this, that's got a specific
job to do, it's very difficult, and nobody knows whether you can
do it or not. You've got to have more than a single approach.
You have to look for the kind of men that can have the
imagination and the capabilities of engineers and scientists,
administrators and managers, to do the job. It's got to be
managers as well as engineers and scientists, and the possibility
that a company doing the guidance system for Apollo might well do
it in such a way as to feather their nest for the future and do
away with the competition. So what did we do? We went to Draper
at MIT, and had him do the development work, then gave General
Motors and A.C. Spark Plug Company the contract to produce them.
Halfway through the contract they had some labor strike and had
to lay off the bright young men that were making these gyros work. We had to take back three million dollars worth of gyros
and redo them at MIT, in order to do the Apollo flight. We never
advertised that.
But you see, we created the capability of doing that before
we ran into the problem. And that's why Dryden, Seamans and I
had such wonderful cooperative relationships with the senior
people in the business.
I called up a lot of people every week, said, "We need a
little something from your company here." They said, "I'll get
it done for you."
NEEDELL: I take it that this is the kind of experience that you
think would be valuable to future managers?
WEBB: I think it's valuable, but I don't think it's any panacea.
Harry Finger became assistant secretary of HUD, and he found that
these techniques didn't work on HUD, or he didn't know how to
make them work. When a member of Congress, the Appropriations
Committee, said to him, "I cooperate with those who cooperate
with me, now, either you're going to do something in my district
or you're not going to get my cooperation--"
NEEDELL: That was just a different circumstance that he had to
adapt to?
WEBB: Well, this was Housing and Urban Development, and we were
going to the moon. In many cases I had as much capability and
power to make trouble for an individual member of Congress as he
had to make trouble for me! So we sought a solution that we both
could live with.
NEEDELL: So that more or less was Levine's conclusion in the
book, in the sense that this was a program that had a mission
that had public support, that had that kind of constituency, that
the real success of the program was to make all of these
advantages work towards a single goal.
WEBB: I think that's right, but remember, it's not like that
today, on the NASA program or the military program. Times
change. You've got to adjust yourself to the times.
COLLINS: Going back to long range planning, Levine makes the
point that, contrary to what you said, there were Senators who
seemed to be trying to elicit from NASA some kind of long range
plans, that there was pressure from Congress to produce a long
range plan. He even goes so far as to say, one of the major
reasons for the decline in NASA budgets in the mid to late
sixties was the failure to come forth with long range plans.
Your account and his account seem to present a great
complicated--
WEBB: I can understand how he could reach that conclusion, but
it's just not true. I mean, for everyone who would say, If you
give me a long range plan, I'll support it, you have another who
says, I won't support anything beyond Apollo. And you had a lot
of very real fluxing situations.
Well, by that time Dryden was dead and Seamans and I looked
at this very, very carefully, everyday almost, certainly every
week, and tried to count the votes. I told you that I had
developed some capability to get my personal friends to produce a
few votes when we were critically short, and I did work very hard
to create the image that we were winners, we were not losers, and
that when you come to a vote you can be pretty sure NASA would be
there, and have a positive vote. I wanted people to realize that
if they opposed us they probably would lose, and that that would
not be a happy situation. There is a big difference between a
senator or a congressman who will give you his vote and those who
will work to get you 20 or more.
But how do you judge today? How do you judge whether the
Space Station is going to have a lot of supporters because it's
based on some long range plan, or is going to lose votes because
people think you're committing yourself to a very large
expenditure over a very long period of time, which a lot of
scientists are not for? They want individual flights tailored to
their needs. How do you judge that? Seamans and I were the two
responsible people appointed by the President, confirmed by the
Senate, to make this judgment. We made it. And I do not believe
that the production of a long range plan at that time would have
made very much difference in the Congress. Congress was getting
tired of this problem. After Apollo 8 there was much more
interest.
NEEDELL: In the earlier days, you said one of your strategies
was to go to Congress and tell them, vote this up or down. If
you vote it up it means that you're involved in it all the way.
Why didn't you give them the chance to vote down some long range
plan or another? Because you were afraid it would hurt Apollo?
WEBB: Well, I certainly wouldn't want to go up there with a long
range plan that I was sure would be voted down. You have to
remember that I had a lot of individual conversations and set-tos
with individual Congressmen, senators, and staff. I knew pretty
well what the temperature was of the important ones. I just
think that all that making noise about a long range plan was
partly those people who wanted a part of making the plan. It
wasn't necessarily that they thought something could be done if
we had a plan that included it. I was very clear that many
scientists would oppose any long range plan that did not include
their projects.
COLLINS: We've reached the end of the tape, shall we call it aday?
WEBB: Well, I'm set for another 15 minutes if you've got
something you want to ask.
NEEDELL: I'm really quite set. Thank you very much.
WEBB: I want to come to this question that I mentioned to you:
how are we going to make sure that I'm fair to all the people
mentioned? What we've been discussing are questions raised in
Newell's book about George Mueller--there was much more to
George's outstanding overall performance than that.
1 Arnold Levine, Managing NASA in the Apollo Era, (Washington, DC:
NASA, 1977 Rosholt, An Administrative History of NASA, 1958-63,
(Washington, DC: NASA, 1966
2 James E. Webb, Space Age Management: The Large-Scale Approach,
(New York: McGraw Hill, 1969), 136-137
3 John Logsdon, The Decision to go to the Moon, (Cambridge: MITA
Press, 1970).
4 Edgar M. Cortwright (ed), Apollo Expeditions to the Moon,
(Washington, DC: NASA, 1975).
Rev.
09/06/96
Webb 6 || WEBB 8