MUSEUM IN WASHINGTON, DC

Today's Hours: 10:00 am to 7:30 pm
Independence Ave at 6th Street, SW
Washington, DC 20560
Phone: 202-633-2214

Visitors with Disabilities

The National Air and Space Museum offers accommodation for visitors with disabilities, including:

  • Parking. There are seven individually marked spaces on Jefferson Drive. Visitors with disability cards/stickers can park at metered spaces along Independence Avenue, SW, for four hours rather than the regular two hours.
  • Exterior access ramps. Ramps are located at the west and east ends of the building on Independence Avenue, and one ramp is located on the west end of the building on Jefferson Drive.
  • Interior elevators. Elevators are available in several locations throughout the building.
  • Wheelchair access. The Museum offers wheelchair accessible exhibits, theaters, planetarium, pay phones, and water fountains.
  • Restrooms. All restrooms are wheelchair accessible, and there are two family/companion restrooms at the Food Court entrance.
  • Accessible theater programming. Audio descriptions and/or closed captioning is available for most theater shows.
  • Wheelchairs. Non-motorized wheelchairs are available at no charge with a valid ID. The Museum does not provide motorized wheelchairs. Please visit the Security Desk to inquire about availability. Wheelchairs are provided on a first come, first serve basis.
  • Tours and public programs. (reservations required). Many of our docents (tour guides) are trained to give tours to children and adults with various disabilities. For visitors who are blind or have low vision, we offer audio-described, docent-led tours and discovery stations with models and tactile components. Braille and tactile guides are available at the Welcome Center at the entrance of the Museum. Sign language interpreters can be made available for tours, public programs, or evening lectures with advance notice.
  • Accessible exhibitry. We work hard to incorporate content and features in our exhibitions that make them accessible to a broader range of visitors. Examples include tactile models and materials, audio labels, and wheelchair accessible interactive exhibits. Visit the Welcome Center for information on accessible exhibits throughout the Museum.
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Requesting Accommodation

Two-week advance notice is required to reserve a special-needs program. When requesting accommodation, please specify the kind of interpretation required (e.g., for sign language: ASL, PSE, or Signed English).

Send your request to: access-airandspace@si.edu

or contact the National Air and Space Museum Reservation Office from 9:00 am to 5:00 pm, Monday to Friday, except federal holidays, at 202-633-2563.

Central Smithsonian Accessibility Office
If you plan to visit other Smithsonian museums, you may elect to make all of your interpreter reservations through the Central Smithsonian Accessibility Office:

Phone
202-633-2921 (voice)
202-633-4353 (TTY)
202-633-4352 (fax)
Toll-free: 1-888-783-0001

Email
access@si.edu