Udvar-Hazy Center in Chantilly, VA

Today's Hours: 10:00 am to 5:30 pm
14390 Air and Space Museum Parkway Chantilly, Virginia 20151
Phone: 703-572-4118

Visitors with Disabilities

We are committed to providing inclusive experiences for all audiences, and we are pleased to offer the following:

Parking and Entrances: There are designated accessible parking spaces along the center walkway and a drop-off lane at the entrance of the Udvar-Hazy Center.

Exterior Access Ramps: Access ramps are located in front of the Museum's main entrance.

Interior Elevators: Elevators are available in several locations throughout the building.

Wheelchairs: A limited number of standard wheelchairs are available for to use while visiting the Museum. Please visit the Security Desk to inquire about availability. Wheelchairs are provided on a first come, first served basis with a valid ID. No reservations are available.

Service Animals: Service animals or service animals-in-training are welcome in the Museum.

Braille and Tactile Guides: Guides are available at the Welcome Center at the entrance of the Museum.

Restrooms: All restrooms are wheelchair accessible, and there is a family/companion care restroom on the main floor across from the lockers.

Shopping and Dining: All Museum stores, dining facilities, and the self-service lockers are accessible.

Pre-Visit Materials: Tip sheets and social stories designed to help people with cognitive and sensory processing disabilities enjoy their visit to the Museum are available.

Tours and Public Programs

Advance reservations are not required for self-guided visits or to participate in any of our walk-in programs. Many of our tour guides are trained to give tours to children and adults with various disabilities.

Requesting Accommodation
Two-week advanced notice is requested to reserve an individualized program or accessibility service. When requesting an accessibility service, please specify the mode of communication required (e.g., for sign language: ASL, PSE, or Signed English).

  • For visitors who are blind or have low vision, we offer audio-described, docent-led tours, and discovery stations with models and tactile components.
  • Sign language interpreters can be made available for tours, public programs, or evening lectures with advance notice.

To reserve a tour or for more information contact the National Air and Space Museum Reservation Office from 9:00 am to 5:00 pm, Monday through Friday.

Phone
(202) 633-2563

Email
NASMTours@si.edu

Central Smithsonian Accessibility Office
Information for those who wish to visit other Smithsonian museums is available through the Central Smithsonian Accessibility Office.

Phone
202-633-2921 (voice)
202-633-4353 (TTY)
202-633-4352 (fax)
Toll-free: 1-888-783-0001

Email
access@si.edu

Theater

The Airbus IMAX Theater features designated seating for visitors using wheelchairs and their companions and provides audio descriptions and/or rear-window captioning for most theater shows.

Exhibitions

Our exhibitions are accessible to a broad range of visitors. Examples include tactile models and materials, audio labels, open captioning on videos, and wheelchair accessible interactive exhibits. The Donald D. Engen Observation Tower is also wheelchair accessible.

Visit the Welcome Center for information on accessible exhibits and guides throughout the Museum.

For Families: Morning at the Museum

On select dates, families are invited to visit a Smithsonian museum before the public opening for a special experience. To register for Morning at the Museum or to request information, email access@si.edu.

Morning at the Museum is a project of the Smithsonian Institution's Accessibility Program and the Smithsonian Museums. Guided by a Community Advisory Committee comprised of museum educators, exhibit designers, professionals who work with children with cognitive or sensory processing disabilities, parents, and self-advocates, the Smithsonian has developed pre-visit materials for families.