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Pan American World Airways was active in the airline industry from 1927, when it established a regular scheduled international service, to its bankruptcy in late 1991. Pan American was the first American airline to operate a permanent international air service. From its first route between Key West and Havana, Pan Am extended its routes into the rest of the Caribbean, Central America and South America. In 1936, Pan Am inaugurated passenger service in the Pacific, and began service in the Atlantic in 1939. Pan Am started around-the-world commercial air service in 1947. Besides setting many "firsts" with routes, Pan Am also established "firsts" in the aircraft technology they chose, such as being the first to use Boeing Model 747s in regular scheduled services. Angela Shaw was the Duty Director - Operations Control.




Shaw, Angela


bulk 1968-1992


Angela Shaw, Gift, 2008


0.92 Cubic feet ((2 boxes))


No restrictions on access.


Collection descriptions

Archival materials




Technical manuals


Scope and Contents

This collection consists of materials gathered by Angela Shaw during her time at Pan Am including eleven menus from various routes; a large 1992 wall calendar featuring color illustrations of areas serviced by Pan Am; two unused Travel Card passes; two unused luggage tags; an unused luggage identification label; thirty-three unused color post cards of various sizes, some duplicates, showing various Pan Am and Altair aircraft, various locations serviced by Pan Am, and important moments in the company's history; two copies of Angela Shaw's Duty Director - Operations Control business card; the October 1989 issue of Pan Am Clipper newsletter featuring an article about Operations Control and Angela Shaw; identification badge issued to Shaw on the occasion of Ronald Reagan's trip to Ireland, Normandy and the London Economic Summit in 1984; two 1968 employee stock purchase certificates in Shaw's name; Altair Airlines cabin safety cards for the Douglas DC-9-32 and the Fokker F.28 Fellowship; a brochure promoting Altair; Pan Am's 1968 Annual Report; "The First 50 years of Pan Am" booklet; an unused iron-on transfer with an illustration of various airline crew trying to right the upside down Pan Am "world" logo and the words "Let's ALL pull together - we CAN turn it around!;" seven issues of Pan Am Flight Ops newsletter; one issue of "Crosscheck Flight Safety Dialogue" published by Pan Am; Pan Am Emergency Manual; 1988 Federal Aviation Administration Advisory Circular telling airlines how to disperse their fleet in the event of a nuclear attack on the United States; scroll of teletype message sent from the Command Post to the field during the crash of Pan Am Flight 103 that went down in Lockerbie, Scotland and the Command Post Log for this crash; April 27, 1992 issue of Time magazine and January 2 and 9, 1989 issues of Newsweek magazine with cover stories on the Pan Am Flight 103 crash (there is also a photocopy of the January 2 Newsweek article); Command Post Log dealing with the 1991 Soviet coup d'état attempt including air traffic regulation and possible evacuation of Embassy personnel; folder of Security Task Force Wires and Security Alert Bulletins from New York Operations Control including information on potential terrorist threats and types of behaviors that should label a traveler as suspicious; three air traffic pattern charts that could be used to assist in rerouting aircraft as necessary; Pan American System Control Center Daily Log entries for the period of December 15, 1989 through January 2, 1989 describing incidents such as bomb threats, suspicious travelers, and aircraft delays; copy of Military Airlift Command Regulation 55-8 dealing with operations of the Civil Reserve Air Fleet (CRAF); 1990 memo from United States Air Force to civil air carriers regarding chemical warfare defense for CRAF; memo containing annual refresher briefing updates to the "Industrial Security Manual" for all Pan Am employees holding CRAF Security Clearance; photocopy of a letter from Albert E. Brockob (Pan Am pilot) to Colonel Ronald N. Priddy, USAF regarding a CRAF mission during Operation Desert Storm during which the aircraft encountered Scud missile alerts with a copy of the flight crew report and copy of an Aviation Week & Space Technology article about the incident attached; Fall 1990 issue of Airlift: The Journal of the Airlift Operations School featuring information on defensive systems for airlifters; one folder of airport security memos and various security alerts issued by Pan Am and the Federal Aviation Administration including information on terrorist threats, political unrest, and other incidents; a folder of blank airline forms and charts including crew member's U.S. customs declarations, North Atlantic Plotting Chart, takeoff computations forms, aircraft allowable ramp weight computation chart, balance computer, loading planner and sheets, aircraft movement message, fuel loading instructions, and a Douglas DC-8-63 load manifest; and one folder of newspaper and magazine articles regarding terrorism and travel.





Technical manuals -- 20th century



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Pan American World Airways, Inc.

Topics Aeronautics
Airline passenger security screening
Airlines -- Safety measures
Pan Am Flight 103 Bombing Incident, 1988


Angela Shaw Collection, Accession 2008-0043, National Air and Space Museum, Smithsonian Institution.

Archival Repository

National Air and Space Museum Archives