Accessibility

The National Air and Space Museum is committed to providing inclusive experiences. We welcome all visitors.

For questions related to accessibility and museum resources, contact us at NASM-VisitorServices@si.edu or call 703-572-4118 from 10:00 a.m. to 5:30 p.m. EST

Universal Visually Impaired Symbol Aira: Navigate the National Air and Space Museum with Aira - a free app that connects you with sighted agents who provide visual descriptions on-demand. This subscription service is free when visiting the Smithsonian and connected to our Wi-Fi. Learn more and download the app.

Parking and Entrances: There are designated accessible parking spaces along the center walkway and a drop-off lane at the entrance of the Udvar-Hazy Center.

Exterior Access Ramps: Access ramps are located in front of the Museum's main entrance.

Interior Elevators: Elevators are available in several locations throughout the building.

Wheelchairs: A limited number of standard and bariatric wheelchairs are available for use while visiting the Museum. Please visit the Security Desk to inquire about availability. Wheelchairs are provided on a first come, first served basis. Visitors are welcome to bring their own mobility devices.

Service Animals: Service animals are welcome at the National Air and Space Museum. Emotional support, therapy, comfort or companion animals are not considered service animals under the guidelines of the ADA.

Baby Care/Nursing Room: According to Va. Code § 2.2-1147.1, mothers have the right to breastfeed anywhere in public. For mothers who prefer privacy, baby care rooms can be found near every public restroom in the Museum.

Restrooms: All restrooms are wheelchair accessible, and there is a family/companion care restroom on the main floor across from the lockers.

Braille and Tactile Guides: Guides are available at the John L. Plueger Family Welcome Center at the entrance of the Museum.

Pre-Visit Materials: Pre-visit videos are available to help prepare for situations one may encounter at the Museum, such as what to expect, museum rules, routines and other safety information. The Smithsonian Office of Accessibility also provides additional resources and general museum visiting tips for visitors of all ages. 

Tours and Public Programs

Advance reservations are not required for self-guided visits or to participate in any of our walk-in programs. Many of our tour guides are trained to give tours to children and adults with various disabilities.

Requesting Accommodation
Two-week advanced notice is requested to reserve an individualized program or accessibility service. When requesting an accessibility service, please specify the mode of communication required (e.g., for sign language: ASL, PSE, or Signed English).

  • For visitors who are blind or have low vision, we offer audio-described, docent-led tours, and discovery stations with models and tactile components.
  • Sign language interpreters can be made available for tours, public programs, or evening lectures with advance notice.

To reserve a tour or for more information contact the National Air and Space Museum Reservation Office from 9:00 am to 5:00 pm, Monday through Friday.

Contact the tours and reservations office at (202) 633-2563 or NASMTours@si.edu.

Theater

The Airbus IMAX Theater features designated seating for visitors using wheelchairs and their companions and provides audio descriptions and/or rear-window captioning for most theater shows.

For Families: Morning at the Museum

Morning at the Museum is a project of the Smithsonian Institution's Accessibility Program and the Smithsonian Museums. Guided by a Community Advisory Committee comprised of museum educators, exhibit designers, professionals who work with children with cognitive or sensory processing disabilities, parents, and self-advocates.

On select dates, families are invited to visit a Smithsonian museum before the public opening for a special experience. To register for Morning at the Museum or to request information, email access@si.edu.

Central Smithsonian Accessibility Office

Information for those who wish to visit other Smithsonian museums is available through the Central Smithsonian Accessibility Office.

Phone:
202-633-2921 (voice) 
202-633-4353 (TTY) 
202-633-4352 (fax)
Toll-free: 1-888-783-0001

Email: access@si.edu