Accessibility

The National Air and Space Museum is committed to providing inclusive experiences. We welcome all visitors.

For questions related to accessibility and museum resources, contact us at NASM-VisitorServices@si.edu or call 703-572-4118 from 10:00 a.m. to 5:30 p.m. EST

Universal Visually Impaired Symbol Aira: Navigate the National Air and Space Museum with Aira - a free app that connects you with sighted agents who provide visual descriptions on-demand. This subscription service is free when visiting the Smithsonian and connected to our Wi-Fi. Learn more and download the app.

Parking and Entrances: There are designated accessible parking spaces along the center walkway and a drop-off lane at the entrance of the Udvar-Hazy Center.

Exterior Access Ramps: Access ramps are located in front of the Museum's main entrance.

Interior Elevators: Elevators are available in several locations throughout the building.

Wheelchairs: Visitors are welcome to bring their own mobility devices. A limited number of standard and bariatric wheelchairs are available for use while visiting the Museum. Sanitized wheelchairs are provided on a first come, first served basis, and stationed to the right after entering the Udvar-Hazy Center. 

Service Animals: Service animals are welcome at the National Air and Space Museum. Emotional support, therapy, comfort or companion animals are not considered service animals under the guidelines of the ADA.

Baby Care/Nursing Room: According to Va. Code § 2.2-1147.1, mothers have the right to breastfeed anywhere in public. For mothers who prefer privacy, baby care rooms can be found near every public restroom in the Museum.

Restrooms: All restrooms are wheelchair accessible, and there is a family/companion care restroom on the main floor near the restrooms and wheelchair pickup area.

Braille and Tactile Guides: Guides are available at the John L. Plueger Family Welcome Center at the entrance of the Museum.

Pre-Visit Materials: Pre-visit videos are available to help prepare for situations one may encounter at the Museum, such as what to expect, museum rules, routines and other safety information. The Smithsonian Office of Accessibility also provides additional resources and general museum visiting tips for visitors of all ages. 

Accessibility Icons

The Airbus IMAX Theater is currently closed. When open, the theater features designated seating for visitors using wheelchairs and their companions and provides audio descriptions and/or rear-window captioning for most theater shows.

Smithsonian Accessibility Office

Information for those who wish to visit other Smithsonian museums is available through the Central Smithsonian Accessibility Office.

Phone:
202-633-2921 (voice) 
202-633-4353 (TTY) 
202-633-4352 (fax)
Toll-free: 1-888-783-0001

Email: access@si.edu